Shipping Policy

Thank you for visiting and shopping at Diva and noel store,Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy: Shipment processing time All orders are processed within 12-21 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipment confirmation & Order tracking :You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 48 hours. Customs, Duties and Taxes Dina and noel store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages : Diva and noel is liable for any products damaged or lost during shipping. If you received your order damaged, please contact  us to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy: International Orders may require 15-30 business days or more of additional processing time prior to shipment as we may need to consolidate items to one location for shipment.